FAQ · 12 answers

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ProductWhat can I mount on X-POD?

Anything with a standard ¼"-20 thread: cameras, lights, microphones and accessories. Add the Phone Clamp Mount to use it with your smartphone.

ProductWill it fit my phone?

The Phone Clamp Mount is adjustable and fits most smartphones. It's included in the Phone Pack and the Full Pack, or you can get it on its own.

ProductHow many devices can I connect?

Up to 5 devices at once: a phone, a light, a mic… build the setup you need.

ProductCan I use it outdoors?

Yes. X-POD is flexible and durable, built for shooting indoors and outdoors. Wrap it around a branch, railing or pole.

ProductPhone Pack or Full Pack?

The Phone Pack includes X-POD, the Phone Clamp Mount and a screw. The Full Pack adds the Ball Head, Travel Bag, Cable Strap and an extra screw. It's the complete creator setup.

ProductWhat are the sizing specs?

Product dimensions and specifications are listed on each product page.

ShippingHow long does shipping take?

Shipping times vary by destination. Most orders arrive within 7–14 business days.

ShippingHow long until my order ships?

Orders are processed within 1–3 business days before shipping.

ShippingDo you offer free shipping?

Yes, every order over $40 ships free.

ShippingWill I be charged taxes or customs fees?

Import taxes, VAT and customs fees (if applicable) are not included and are the responsibility of the buyer.

OrdersCan I cancel my order?

Orders can be canceled before they are shipped. Once shipped, the standard return policy applies.

ReturnsCan I return or replace my order?

We accept returns within 14 days of delivery. Items must be unused and in original condition. Contact us to start a return.

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